Profile: OnviSource, Inc. deals with call center software products. We offer call center software systems, speech analytics software, call recording software systems, inbound call center outsourcing services and outbound call center outsourcing service. Our onvitrax autoagent is a web-based application that automates call center agents' desktops, allowing them to focus on customer interactions and assist with many types of calls. It accesses the client's database to automatically populate customer information fields and to generate follow-up emails for clients & customers in the background during a transaction. The onvicall has multiple call handling components. It has customer look-up with auto-complete fields.