Profile: PA Plus, Inc. deals with VoIP call center telephone equipments and systems for small-to-medium size businesses & hosted call center services. Our services inlcude hosted or hon-hosted system and services, complete inbound/outbound call management, automatic call distribution (ACD) queues via toll free services, scheduled time-based application call routing, minimal startup costs, predicitve dialing (for high volume outbound) & speed dialing / progressive dialing. We also provide complete call reporting and real-time statistics services, call recording with extensive replay selection & extraction options, highly secure encrypted call recording environment, dynamic call monitoring, custom built applications & telephony integration services, dialed number identification service (DNIS), auto attendant / interactive voice response (IVR), remote notification services & call hold / transfer / conference & forwarding.